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Iain Critchlow becomes Head of Asset & Space ManagementIain Critchlow - Asset Management Surveyor

Iain Critchlow has been appointed as Head of Asset and Space Management, taking over responsibility for the Asset Management team following Sean O’Brien’s departure in June. 

Iain is now responsible for the Asset Management, Space Management and Information Management teams. He has significant experience of asset management, having worked in the area when he first joined the University’s former Land Agent team. ‘The work of the various teams within Asset and Space Management is increasingly closely connected, and bringing them all together under Iain’s leadership will help ensure Estates Services provides customers across the University with a seamless service on all property-related matters,’ said Carolyn Puddicombe, Director of Asset & Space Management.

Residential Accommodation team moves to 4 Worcester Street

The Graduate Accommodation team have moved from their previous offices at 6 Worcester Street to 4 Worcester Street. The Oxford University Student Union (OUSU) will also move into 4 Worcester Street, from its current accommodation in 2 Worcester Street. The move will create a dedicated Student Hub providing a wide range of services in one place, including advice and servicesfromOUSUandfrom the Student Fees and Funding team. The Commercial Residential Accommodation team, who manage residential property let to private tenants, has moved out of the Malthouse to join them, enabling the teams to be co-located for the first time.  

Changes in Graduate Accommodation team

Following Katie Scheinkonig’s appointment as Head of Residential Accommodation, Sara Leniec has been promoted to Graduate Accommodation Manager. Paul Middleton, formerly Administration Assistant in the team, has moved into Sara’s old position of Graduate Accommodation Officer.

Implementation team eases transition to FM

A new team within Estates Services is dedicated to providing a smooth transition for customers whose building is moving under FM management. Comprising Toby Christensen, New Business Implementation Manager, and Stephanie Lyon, New Business Implementation Support, the team works with new customers to ensure the change is as seamless as possible. They carry out an ‘FM health check’, reviewing how things are currently done in the building, including health and safety issues and compliance with regulations. They then produce a report for the customer highlighting good practice and any potential risks, and work with them to agree areas that need addressing before the business-as-usual FM service starts. They also set up documentation, agreements and the general terms of service in line with the FM team’s normal working practices. This ultimately enables other FM team members to move in and begin day-to-day management of the building with a minimum of disruption.  

Daniel Winter replaces Walter Sawyer as University Parks SuperintendentDan Winter

Daniel Winter has been appointed Superintendent of the University Parks; he started at the beginning of August, following Walter Sawyer’s retirement after 27 years.

Daniel has worked in the Parks team for a decade, and for the last three years has been a Technical Officer – a senior position reporting directly to the Superintendent. He therefore has experience of all sides of the team’s work and a good understanding of his new role’s range of responsibilities, both in terms of maintaining the Parks themselves and of bringing in revenue by undertaking commercial gardening and landscaping for external clients.

New blood for Security Services

In early September, six new Patrol Officers joined Security Services– its latest large cohort of new arrivals. Their first week was spent on a bespoke induction programme, with sessions on everything from fire alarms, customer service and CCTV monitoring to data protection law, safe step ladder use and the team’s efforts to cut cycle crime. There were also visits to important partner organisations including Thames Valley Police and the Safety Office and tours of some of the buildings the officers will be patrolling, including the Beecroft building, on which work continues. The induction programme will help the new staff provide good service to customers across the University more quickly. They are now following it up with two months of one-to-one learning, with visits to departments, colleges and other parts of the functional estate to learn about how Security Services works and provide a solid grounding that the recruits can build on in the future.

Principal Electrical Engineer appointed

Rob Gregg has been appointed Principal Electrical Engineer as of 1 October; he will take overall responsibility for all electrical engineering across the University estate. For the last few months he has been acting up in the role, following the departure of David Baker. Assistant Electrical Engineers Philip Tolley and Alan Bull are acting up as Senior Electrical Engineers to support him.

Wytham Woods pilots schools engagement project

The Wytham Woods team recently hosted 15 sixth-form students from Bartholomew School in Eynsham. They stayed for a week, getting involved with science on the diverse ecosystems of the Woods – checking bat boxes, helping with bird ringing and undertaking bee transects (walking set paths and counting the number of bees they saw along the way). They also helped renovate some of the facilities at Wytham and the nearby Hill End outdoor education centre. The project was a pilot, organised in partnership with Oxford Community Volunteering Association (OCVA) and Hill End. The Wytham team hopes it will be the first of many similar initiatives, with young people from all over the county coming to the Woods to get hands-on experience of nature. 

Changes at the top for FM teamHead of Strategic Facilities Management

Liz Kitchener, Head of Strategic FM, is leaving the University after more than nine years to join the Science and Technology Facilities Council (STFC) as Head of Estates and Facilities. Lisa Hofen will be Acting Head of Strategic FM until a permanent replacement is appointed. ‘Liz’s energy and enthusiasm will be greatly missed by her team and her colleagues,’ said Director of Estates Paul Goffin. ‘I would like to take this opportunity to thank Liz for her significant achievements in her time with us and to wish her all the very best for the future.’

FM apprentices continue to move into permanent roles

The cohort of apprentices that the FM team took on in late 2016 continue to perform strongly and move into permanent positions around the University. Most recently, Mollie Stevens has successfully applied for a permanent contract as a Venue Sales Administrator in the Event Venues team. Mollie will continue her current apprenticeship and work towards her Level 2 NVQ in Facilities Services. She is the second of the 2016 intake of FM apprentices to become a permanent member of staff, after Kaya Gibbons joined the University Mail Service team on a permanent basis earlier this summer.

Lomin Saayman becomes permanent Information Records ManagerLomin Saayman

Lomin Saayman has been appointed as Information Records Manager on a permanent basis. Until recently he was carrying out the job on a temporary basis following the departure of Cathy Williams. To contact the team, email

New planners join Space team

Cre Tonks and Charlie Thornton have joined the Space Management team as Space Planners. They work with Emma Spencer, Space Manager. Charlie and Cre bring additional technical expertise to the team and will increase Estates Services’ ability to model space, help departments plan their internal layouts and deliver high-quality project definitions. If you have any questions for the team, please email

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